Privacy Policy

Information we collect

When you contact Safe Home Services, request service, submit a website form or otherwise communicate with us, we may collect information you provide such as your name, email address, phone number, service address, project details, photos and other information needed to respond to your request or provide service.

How we use information

We use information to respond to inquiries, prepare quotes, schedule and provide services, communicate about appointments and service requests, maintain customer records, improve our services, process payments through our service providers, and meet legal or business obligations.

SMS and mobile information

If you choose to opt in to SMS, Safe Home Services may send text messages about your service request, quote, scheduling, appointments and service updates. Message frequency varies. Message and data rates may apply. You may reply STOP to opt out or HELP for help.

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share personal data, including SMS opt-in or consent status, with service providers that help us provide messaging services, such as messaging platform providers, phone companies and vendors that assist in delivering text messages.

Any data-sharing categories described in this policy exclude text-messaging originator opt-in data and consent for third-party marketing or promotional purposes.

Service providers

We may use service providers to operate our website, receive form submissions, process payments, provide communications, host business systems or otherwise support our operations. We provide them only the information reasonably necessary for those services and expect them to handle it appropriately.

Information sharing

We do not sell your personal information. We may disclose information when reasonably necessary to provide requested services, work with service providers, protect rights or safety, comply with law, or respond to lawful requests. SMS opt-in data and consent are handled as described in the SMS section above.

Data security and retention

We use reasonable administrative and technical measures intended to protect information in our possession. No method of transmission or storage is completely secure. We retain information for as long as reasonably needed for the purposes described in this policy and for legitimate business, legal and recordkeeping needs.

Your choices

You may ask us to update or correct information you have provided. For text messages, reply STOP to opt out. Opting out of SMS does not prevent us from communicating with you through other channels when appropriate to your service request.

Contact us

Questions about this Privacy Policy can be sent to service@getsafehomeservices.com or by calling 563-227-0123.